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FAQ

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How is Under30Experiences different?

U30X an Experience company, not a travel company.  Check out our Why U30X page, but here are the basics:

1. We aim to be travelers, not tourists
2. U30X is a community of ambitious young people
3. We make traveling affordable and stress free
4. Our trips are for 21-35 year olds
5. Our Reviews are impeccable. (Read them on Facebook or Yelp!)

Who should come on a U30X trip?

U30X has given amazing experiences to people from every inhabited continent and yes, you can be over 30!

Attendees normally range from ages 21-35.

Our age minimum is 21, with the exception of our U30X college trips.  

Many people in our community are professionals, creative types, ambitious students, entrepreneurs, and motivated young people just figuring it out.  Most people come alone, but lots of people come with friends, significant others, or anything in between.

Please, no divas, egos, or complainers.  Yes, you might see bugs, and yes, your trip will be awesome.

I heard U30X has my back.  How so?

We know how hard it is to take off work and pay for travel, so here is how we can help you overcome those obstacles:

Most Under30Experiences overlap the weekend or holidays so you take off minimal time from work or school.  $195 deposits secure your spot and you can pay the rest later. Full payments are due 60 days before departure date.

Our “Switch Your Trip” program should be called the “Sh*t Hit the Fan” program, because when it does, you can switch your departure date to any future trips.  Read on...

What is the "Switch Your Trip" Policy?

Under30Experiences gives you one get-out-of-jail-free card. With our "Switch Your Trip" policy, you are given one time transfer at no extra charge up to 30 days before the departure date. Of course, all transfers must be paid in full for your original booking & if you transfer to a trip of lesser value, the difference will remain as a credit with Under30Experiences towards future travel.

*all Inca Trail transfers must be made by Dec. 30, 2016 for all 2017 trips

What are your deposit & refund policies?

All trips offer the chance to reserve your seat with a $195 deposit. After the deposit has been paid, the remaining balance is due 60 days before departure. Failure to pay your trip balance on time will result in the loss of your deposit and seat on the trip.

All trips are non-refundable prior to attending.  A one time transfer via our “Switch Your Trip” policy is available up to 30 days before departure date. For more information please see above.

How does booking flights work?

You are responsible for booking your flights for arrival and departure on the trip. Flights are never included in our prices.

After registration, we send out flight booking instructions that details when you should plan to arrive and depart.  Please don't book your flight until you hear from us.

Each trip has different flight instructions so feel free to ask for help! If booking a flight outside of our designated times you may be responsible for your own transportation costs to and/or from the airport.

Do you have last minute deals?

Yes! When travelers take advantage of our “Switch Your Trip” program last minute slots open up on sold out trips.  

Sign up to the list to be notified.

What is included & Not included?

Every trip includes all accommodations during the experience, breakfasts and dinners, daily transportation, airport pickup and drop-off, entertainment, local guides, and Under30Experiences staff.  Please see individual trip pages for details about activities.

What’s not included? Airfare, travel insurance, incidental expenses, most lunches, alcohol, and any visas or entrance or departure fees into the destination country.

What about travel insurance?

Each Under30Experiences attendee will be responsible for booking their own travel insurance prior to attending our trips.  It is mandatory that all attendees obtain travel insurance with a minimum coverage of $200,000 USD while traveling with Under30Experiences. Such insurance must cover personal injury, medical expenses, loss of or damage to luggage, repatriation expenses, and evacuation expenses.

Our recommended vendor is World Nomads where you can receive a variety of benefits including adventure travel insurance.  Please note that you have the choice to use any travel insurance provider you’d like as long as you send us proof of insurance, as it is required for our trips. Failure to provide accurate proof of insurance prior to attending our trips will result in cancellation.

Are your locations safe?

Precautions should always be taken when traveling abroad, but we wouldn’t bring you anywhere we wouldn’t want to go.  Our staff has extensive experience in the countries we visit and are accompanied by locals. That being said, everyone needs to be responsible and conscientious of their own well-being.  The U.S. State Department advises to take caution abroad just as you would in any U.S. city with a high crime rate, especially in regards to petty theft. Our hotels always have security measures in place and on our day trips we are always accompanied by someone who knows the local area.

Can I bring a friend?

Yes! We love when our community grows.  Any friend of yours is a friend of ours.  

We will make sure you are in the same room, but please specify sleeping arrangements during registration so things don't get weird :)

Will I have a roommate?

Yes. Under30Experiences are designed for young people who want to connect with each other and make friends from around the world.

Many U30Xers end up traveling together in the future, starting businesses, and even attending each others weddings.

Can I connect with fellow travelers before the trip?

Yes!  As soon as we give the green-light to book flights, you will be invited to join a unique Facebook Group for your trip. Here you can meet other attendees, coordinate flights, plan your own independent adventure after the trip, or grab a drink in your city.

Have a question we didn't cover?

"I sent an email to U30X asking a bunch of questions & the very next day someone called me & totally put my mind at ease. From day 1 they made the planning process smooth and simple."

-Maria M. Yelp Review

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