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FAQ

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How is U30X different?

U30X is an Experience company, not a travel company.  Here are the basics:

1. We aim to be travelers, not tourists.
2. U30X is a Community of people who prioritize travel in their lives.
3. We make travel affordable & stress-free.
4. Our trips are for 21-35-year-olds.
5. Our Reviews are impeccable. Read them on Facebook &Yelp!

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Who should come on a U30X trip?

Over 70% of the people that come on our trips are solo travelers. This is why.

Attendees normally range from ages 21-35 from the US & Canada but U30X has given amazing experiences to people from every inhabited continent. And yes, many travelers have been over 35.

Our age minimum is 21.  

Many people in our community are professionals, creatives, students, teachers, entrepreneurs, and others just figuring it out. Most travelers come alone, but lots come with friends, significant others, or anything in between.

Please, no divas, egos, or complainers.  Yes, you might see bugs, and yes, your trip will be awesome!

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I heard U30X has my back.  How so?

We know how hard it is to take off work and pay for travel, so here is how we can help you overcome those obstacles:

-Most trips overlap weekends and/or holidays so you can take off minimal time off from work or school.  

-It's only $195 down to reserve any trip! Valid only for regular priced trips & must be paid in full 60 days prior to departure date.

Our “Switch Your Trip” program should be called the “Sh*t Hit the Fan Program", because when it does, you can switch your departure date to any future trips.  Read on...

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What is your cancellation policy?

Experience Credits 
We know life can throw unexpected things at all of us and can disrupt the best laid plans. For that reason, we have a very flexible transfer policy for our travelers to take advantage of. 

Simply contact us withat least 30 or 60 days notice (depending on the trip) and you can switch your trip for free, or place your Experience Credits on hold.  

Think of Experience Credits like U30X Cash. They are worth the exact dollar amount you paid for your trip with us.  We don't take a cut or con you out of your hard-earned money...

-No penalties or fees.
-No blackout dates.
-No expiration on funds...ever!

Don't worry if you can't commit to another trip date right now. When you're able to make time for another experience just let us know what trip you want to use your credits for!

Experience Credits are Giftable!
Can't travel with us for the foreseeable future?  You can give the gift of travel to your friends and family.  Experience credits are 100% transferable!

Emergency Cancellation within 30/60 days: Refer to your travel insurance
If you need to cancel your trip due to a last-minute emergency your travel insurance may cover your expenses.  You'll need to consult directly with your travel insurance company for specifics.  

We are not able to transfer or hold any credits within 30/60 days of the trip.

Forced Cancellation
If we are forced to cancel your trip because of mother nature or lack of participants we will refund you the cost of the trip in full.  However, this rarely happens.  Our problem is usually not having enough trip dates to meet demand! 

*This policy is for all travelers on all trips unless otherwise stated at signup or on the trip page.
*Experience Credits can be gifted one time only.
*Experience Credits can be transferred to another trip one time only.

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What are your deposit & refund policies?

You can reserve your seat on any trip with a $195 deposit. After the deposit has been paid, the remaining balance is due 60 days before departure. Failure to pay your trip balance on time will result in the loss of your deposit and seat on the trip.

All trips are non-refundable.  A one time transfer via our “Switch Your Trip” policy is available up to 30/60 days before departure date. For more information please see above.

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How does booking flights work?

You are responsible for booking your flights for arrival and departure on the trip. Arrival and departure flights are never included in our prices.

After registration, we'll send you flight booking instructions that detail when you should plan to arrive and depart.  Please don't book your flight until you hear from us.

Each trip has different flight booking instructions so feel free to ask for help! If booking a flight outside our designated pickup and dropoff times, you may be responsible for your own transportation costs to and/or from the airport.

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Do you have last-minute deals?

Yes!  Last minute seats sometimes open up on sold out trips. Visit our Trips On Sale Page for the latest deals.

Sign up to the mailing list to be notified.

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What is included & not included?

Every trip includes accommodations during the experience, breakfasts & dinners, daily transportation, airport pickup & drop-off, entertainment, and Under30Experiences Trip Leaders.  Please see individual itineraries for exact details.

What’s not included? Airfare to and from the trip, travel insurance, incidental expenses, most lunches, alcohol, and any visas or entrance or departure fees required by the destination country.

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What about travel insurance?

Each Under30Experiences traveler is responsible for booking their own travel insurance as soon as you book your flight, at least 30 days prior to attending our trips.  It is mandatory that all attendees obtain travel insurance with a minimum coverage of $200,000 USD while traveling with Under30Experiences. Such insurance must cover personal injury, medical expenses, loss of or damage to luggage, repatriation expenses, and evacuation expenses.

Our recommended vendor is World Nomads.  Please note that you have the choice to use any travel insurance provider you’d like as long as you send us proof of insurance, as it is required for our trips. Failure to provide accurate proof of insurance prior to attending our trips will result in cancellation.

Travel insurance plans typically offer coverage for unforeseen circumstances such as:
Pre-trip sickness or accidents that prohibit you from traveling
Unexpected hospitalization
Medical evacuation
Death in the family
Lost luggage, delayed/canceled flight
Stolen passport
Lost or damaged gear

*List of benefits depends on your plan's details. This non-comprehensive list was taken from www.worldnomads.com.

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Are your locations safe?

Precautions should always be taken when traveling abroad, but we wouldn’t bring you anywhere we wouldn’t want to go.  Our staff has extensive experience in the countries we visit and are usually locals themselves. That being said, everyone needs to be responsible and conscientious of their own well-being.  The U.S. State Department advises to take caution abroad just as you would in any city, especially regarding petty theft.

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Can I bring a friend?

Yes! We love when our Community grows.  Any friend of yours is a friend of ours.  

Please specify sleeping arrangements during registration so things don't get weird. :) We'll do our best to accommodate requests.

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Will I have a roommate?

Yes. Under30Experiences trips are designed for young people who want to connect and make friends from around the world.

Many U30Xers end up traveling together in the future, organizing reunions, and even attending each other's weddings.

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Tipping Trip Leaders

Our Trip Leaders do not accept tips. Our goal is to build a community built on friendships and selflessness, not financial transactions.

A simple thank you, a glowing review, or an effort to stay in touch is all the tip they need.

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Can I connect with fellow travelers before the trip?

Yes!  As soon as you receive a pre-departure email, you will be invited to join a unique Facebook Group for your trip. Here you can meet other attendees, plan your own independent adventure after the trip, or grab a drink in your city. This happens roughly one month before your departure date.

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Have a question we didn't cover?

Email us at bookings@under30experiences.com or call us directly +1(888)839-2086.

"I sent an email to U30X asking a bunch of questions & the very next day someone called me & totally put my mind at ease. From day 1 they made the planning process smooth and simple." -Maria M. Yelp Review

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