FAQs About Under30Experiences Trips

How is Under30Experiences different?

At U30X, we think of ourselves as an experience company, not just a travel company. Here’s what makes us unique:
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1. We aim to be travelers, not tourists.
2. Under30Experiences is a community of people who prioritize travel in their lives.
3. We make travel affordable and stress-free.
4. Our trips are designed for ages 21-35, but we don't enforce a strict age limit.
5. Our reviews speak for themselves–check them out on Google!

Who should join a Under30Experiences trip?

Over 70% of our travelers come solo!

Most participants are 21–35 from the US & Canada, but we’ve hosted travelers from every continent. Many are professionals, creatives, students, teachers, and entrepreneurs—others are still figuring it out.

Some come alone, some bring friends, partners, or siblings. The only thing we ask: no divas, egos, or complainers. If you’re in the rainforest, expect some rain. If you’re in the jungle, expect bugs. Keep an open mind and your trip will be unforgettable.

Does U30X really “have my back”?

Yes. We know time and money are the biggest obstacles to travel, so here’s how we help:
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-Most trips overlap weekends or holidays, minimizing time off work/school.
-Reserve your spot with just $195 down. Final balance is due 60 days before departure.
-Our Switch Your Trip policy (aka “The Sh*t Hit the Fan Program”) lets you move your booking to a future trip if life throws you a curveball.

What's your cancellation and transfer policy?

Email us 30 or 60 days before departure (depending on the trip) to switch your trip once for free or put your credits on hold.

Cancellations/transfers are only valid via email to bookings@under30experiences.com (not WhatsApp, social media, or chat). You must receive confirmation from us for it to be official.

Experience Credits are valid for 2 years, non-refundable, and have no cash value.

Some trips include non-refundable permits (see “Trip Details” for specifics).

Promo codes or discounts are non-transferable; price differences apply when switching trips.

Experience Credits are giftable. You can transfer them to a friend or family member. (Earned credits through rewards/contests are not transferable.)

Emergency cancellations: If something comes up within 30/60 days of departure, please refer to your travel insurance policy. We can’t issue credits within that window.

Forced Trip Suspension: If we must cancel due to events outside our control (e.g., natural disasters, political unrest, pandemics), we’ll issue 100% credit toward a future trip—no refunds.

We strongly recommend purchasing cancellation insurance at booking.

For more details please read our official Terms of Service.

What's your deposit & refund policies?

1. Reserve any trip with a $195 deposit.
2. Remaining balance is due 60 days before departure.
3. Deposits are non-refundable.
4. Trips are non-refundable, but one transfer is allowed per our Switch Your Trip policy.

How does booking flights work?

You book your own flights (arrival & departure). After registration, we’ll send flight instructions with specific arrival/departure windows. Please don’t book flights until you receive these details.

‍If you arrive/depart outside our pickup times, you may need to arrange your own transportation.

Do you have last-minute deals?

Yes! Seats sometimes open up on sold-out trips. Check our Trips on Sale page or join our mailing list for the latest deals.

What is and isn't included?

Included: accommodations, breakfasts, several dinners, daily transportation, activities, often airport pickup/drop-off, and an awesome Trip Leader. (See individual trip page for details)

‍Not included: airfare, travel insurance, most lunches, alcohol, visas, or country entry/exit fees.

What’s not included? Airfare to and from the trip, travel insurance, incidental expenses, most lunches, alcohol, and any visas or entrance or departure fees required by the destination country.

Do I need to book travel insurance?

Yes! Travel insurance is required to travel with Under30Experiences. The travel insurance you select should have at least $200,000 USD in combined coverage for medical incidents, emergency evacuation, and repatriation. This should cover medical treatment, medicine, ambulance rides, and hospital visits/stays. Travel insurance may also cover trip-related issues such as trip interruption, lost luggage, theft, etc.

We strongly suggest that the policy also covers personal liability, cancellation, curtailment, and loss of luggage, as well as personal effects. Here are a few options for travel insurance that meet our minimum medical coverage requirements: Wanderwell, SafetyWing, and World Nomads. Some plans do not cover certain “high-risk” activities. Please ensure that all of the activities you plan on participating in are covered by your travel insurance! For example, our Thailand trip includes rock climbing which isn’t covered by some “basic” plans. Please make sure to read your plan’s coverage and make a selection based on your planned trip.

Wanderwell donates at least one percent of your insurance purchase to Explore Austin, a sustainable youth outdoor education program, via 1% for the Planet, selected by Under30Experiences.

‍We receive a fee if you purchase products through links on this page, at no extra cost to you. ‍We receive a fee when you get a quote from World Nomads using our affiliate links. We do not represent World Nomads. This is not a recommendation to buy travel insurance.
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Optional Emergency Evacuation Services:
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‍For travelers seeking additional peace of mind, some choose to purchase a Global Rescue membership. This service provides access to field rescue, medical evacuation, and support in cases of natural disasters, civil unrest, or government evacuation orders.

Can I bring a friend?

Of course! Just let us know your preferred rooming arrangements during registration or email us if it’s complicated.

Will I have a roommate?

Yes. Our trips are designed to help you connect with other young travelers. Many participants form lifelong friendships—and even attend each other’s weddings.

If you prefer your own room, email us at bookings@under30experiences.com for single-room pricing.

Tipping Trip Leaders

Tipping isn’t required, but it’s very appreciated. A guideline is 5–10 USD per person per day for excellent service, and your gratuity directly supports our local Trip Leaders, their families, and their communities.

Can I connect with fellow travelers before my trip?

Yes! About 30 days before departure, you’ll get a pre-trip email with an invite to your group’s private WhatsApp chat, where you can meet fellow travelers ahead of time. Many groups use this chat to plan meet-ups before the trip or coordinate staying longer afterward to explore more together.

Are your tours accessible to people with disabilities?

We want everyone to feel comfortable traveling with us. Browse our trips online, then email bookings@under30experiences.com with your accessibility needs (wheelchair, mobility, hearing/vision, plus-size travelers, etc.). We’ll work with you on options.

Feel free to check out our diversity statement.

Have a question we didn't cover?

Email bookings@under30experiences.com, and our Customer Experience Team will be happy to take care of you!

"I sent an email to U30X asking a bunch of questions & the very next day someone called me & totally put my mind at ease. From day 1 they made the planning process smooth and simple." - Maria M., Yelp Review

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